General questions:
Discover the basics of Healeo, including cloud software, compliance and pricing.
In the simplest terms, using cloud computing means storing your files on a place that is not your local hard drive.
By storing your files on Healeo’s cloud service, no matter where you are, you’re always able to access that file (assuming you have access to the internet).
You also don’t have to worry about backups, because the cloud service does the back-up for you.
If you’re still struggling to get your head around the cloud, the thing to know is that it’s not one cloud. It’s a bunch of clouds, and each of those clouds is a different service.
With HIPAA compliance your files are redundantly backed up in 2 separate locations for ultimate file protection.
Under HIPAA Security requirements there are specific provisions for administrative safeguards,physical safeguards, and access control.
>ADMINISTRATIVE SAFEGUARDS [142.308 (a)]
CHECKMARK2 resized 600 Access Authorization
CHECKMARK2 resized 600Log In Monitoring
CHECKMARK2 resized 600Password Management
CHECKMARK2 resized 600Data Backup Plan
CHECKMARK2 resized 600Disaster Recovery Plan
CHECKMARK2 resized 600Emergency Mode Operation Plan
PHYSICAL SAFEGUARDS [142.308 (b)]
CHECKMARK2 resized 600Facility Security Plan
CHECKMARK2 resized 600Data Backup and Storage
ACCESS CONTROL [142.308 (c)]
CHECKMARK2 resized 600Unique user identification
CHECKMARK2 resized 600Automatic Log off
CHECKMARK2 resized 600Encryption / Decryption
Yes,it is the law.
The HIPAA Privacy Rule provides federal protections for individually identifiable health information held by covered entities and their business associates and gives patients an array of rights with respect to that information.
The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities and their business associates to use to assure the confidentiality, integrity, and availability of electronic protected health information.
Healeo's software offers medical cannabis physicians and caregivers a secure, HIPAA compliant, cloud platform for managing their patients, patient files, appointments and patient appointment notification.
Our software is designed for small to medium sized medical clinics, physicians, dispensaries and caregivers who can benefit for a cloud based, secure, HIPAA compliant solution for managing their patients, appointments, invoices, expenses, patient forms, patient expirations, telemedicine and more.
The software is flexible enough to be configured for any type of medical practice.
HIPAA & Security
Learn about using our themes on client websites, customizing theme code and design, renewal of theme licenses, restrictions on license transfers, and compatibility with self-hosted sites.
Verify MC software has a BAA (Business Associate Agreement) with Armor to insure PHI (Personal Health Information) is in accordance with HIPAA guidelines. Armor is a leading cloud security company for HIPAA compliant hosting. Learn more at www.Armor.com.
True cloud security is more than just a checklist, it’s about letting compliance be an outcome of a security program, not its driver. Our approach to security does just that: our cloud host, Armor, provides proactive cyber security powered by the experts in our 24/7/365 security operations center (SOC).
HITRUST CSF-Certified Solutions: Healeo is certified against CSF from the Health Information Trust Alliance (HITRUST), a framework designed to simplify HIPAA compliance requirements.
Inherited Compliance Controls: Our managed security solutions were built to address the risk-based nature of HIPAA compliance and pass their compliant status to customer data.
Armor provides Healeo world-class cloud security plus compliance for HIPAA via HITRUST and PCI DSS to insure your patient records are safe. Armor’s HIPAA hosting also insures you are in compliance with State and Federal Laws.
HITRUST CSF-CERTIFIED (CERTIFIED FOR HIPAA COMPLIANCE)
HITRUST is an acronym for the Health Information Trust (HITRUST) Alliance, an independent testing organization that issues the Certified Security Framework (CSF) certification to vendors who successfully pass their rigorous security evaluation. HITRUST CSF certification indicates that an organization has met industry-defined requirements and is appropriately managing risk when protecting patient data

PCI DSS LEVEL 1-CERTIFIED (HIGHEST ATTAINABLE)
Along with our compliance certifications, our secure PCI 3.2.1-compliant cloud infrastructure allows retailers and eCommerce businesses to rest assured when accepting, storing and/or processing credit cards and sensitive personal data in a responsible way. Our approach to security ensures that our customers meet all of their PCI DSS cloud compliance requirements.

ISO/IEC 27001
ISO 27001 is one of the leading international security standard frameworks. Armor’s information security management practices have achieved certification, to help customers understand the robust nature of the security program.

SSAE 18 CERTIFICATION
SSAE 18 is the compliance certification standard necessary to be considered compliant with the AICPA trust principles. Armor’s SOC 2 Type II and SOC 3 Type II reports are from a qualified CPA firm, to provide assurance in Armor business practices.

The EU-U.S. Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce. Armor has had its privacy program certified by TRUSTe against the Privacy Shield Framework and has submitted its certification to the U.S. Department of Commerce.
Pricing
Explore Healeo's world-class cloud security plus compliance for HIPAA via HITRUST and PCI DSS to insure your patient records are safe.
There are no hidden fees with Healeo. Everything is included in our standard monthly package including free set-up and unlimited SMS text appointment reminders for patients.
Yes, we are so confident you will love our intuitive, easy-to-use software, that we offer a 100% free trial that requires no credit card to sign up.
Healeo offers straight forward pricing for it’s subscription based software for cannabis physicians. Customers simply pay a monthly subscription fee based on their plan with no additional charges.
Absolutely no contracts or cancellation fees. Healeo will never make you sign a contract or charge you to cancel your account. We make cancelling your account easy from your dashboard and you can cancel at any time.